Dear customers, dear partners,
The crisis linked to Covid-19 forced Doxense to modify its work organization within the framework of the Business Continuity Plan which, we hope, gave you complete satisfaction.
However, our teams have always been operational at your side.
To help you and your customers to resume your activity without health concerns, here are some tips and tricks when handling the equipment:
You can personalize the equipment's welcome screen (via our embedded solution: WES v.3) with an image containing a prevention message (for example: to encourage users to wash their hands before and after using the equipment)
Avoid handling the equipment's touch screen:
You can recommend that users unlock non-confidential printouts from the Watchdoc "My Account" page
you can set up Watchdoc so that prints are unlocked directly after authentication by badge (contact us if you need more information)
you can also use the WESphone application to release or transform jobs without touching the equipment
Hoping that these tips will contribute to a serene return of all users to their workplace and remaining at your disposal to accompany you in the implementation of your print management, we wish you a good deconfinement.
Your Doxense commercial and technical contacts remain at your disposal.
The Doxense team